Our Services
Comprehensive water heater maintenance for Virginia homes and businesses
We focus on preventive maintenance to extend water heater life, especially in hard and acidic water areas common throughout Virginia. Our service plans are designed to meet manufacturer specifications for brands like Navien, Rinnai, Rheem, State, and Marathon.
Annual Preventive Maintenance
Our comprehensive 10-point inspection is the foundation of all our service plans. This annual maintenance prevents costly breakdowns and extends the life of your water heater by years.
10-Point Inspection Includes:
Remove sediment and mineral buildup that reduces efficiency and causes premature failure.
Check and replace sacrificial anode to prevent tank corrosion (conventional tanks).
Replace inlet filters on tankless units (Navien, Rinnai) to maintain flow and efficiency.
Complete tank drainage to remove accumulated sediment and debris.
Calibrate and test temperature controls for safety and efficiency.
Check exhaust venting for proper draft and carbon monoxide safety.
Inspect all connections, valves, and tank for signs of leaks or corrosion.
Optimize burner performance and combustion for maximum energy efficiency.
Document service to maintain manufacturer warranty compliance.
Members get priority booking for emergency repairs and service calls.
Hard & Acidic Water Solutions
Virginia's Shenandoah Valley is known for hard and acidic water conditions that accelerate water heater deterioration. Our Advanced plans include specialized care for these challenging water conditions.
Advanced Water Care Includes:
- Bi-Annual Service Visits: Two complete inspections per year to combat aggressive water conditions.
- Water Quality Testing: Professional analysis of pH, hardness, and mineral content.
- Circulation Pump Inspection: Check recirculation systems for scale buildup and efficiency.
- Minor Repairs Covered: Up to $100/year in minor repairs included (valves, connections, minor leaks).
- Treatment Consultation: Expert recommendations for water softeners or acid neutralizers.
Future Water Treatment Services
We're expanding to offer complete water treatment solutions including acid neutralizer installation ($500-$1,000) and whole-home water softening systems. Ask about pre-booking discounts for these upcoming services.
Wi-Fi Monitoring & Smart Technology
Our Elite plan includes cutting-edge IoT monitoring technology that provides real-time insights into your water heater's performance. This high-tech leapfrog approach predicts problems before they cause failures.
Smart Monitoring Features:
🌡️ Real-Time Temperature Tracking
Monitor water temperature 24/7 via your secure customer portal. Receive alerts if temperature drops or spikes unexpectedly.
🔄 Circulation Monitoring
Track recirculation pump performance and detect efficiency issues before they impact your hot water delivery.
💦 Leak Detection Alerts
Instant email and SMS notifications if moisture sensors detect potential leaks near your water heater.
📊 Usage Analytics
View historical data, usage patterns, and efficiency trends through interactive dashboards.
🔔 Predictive Maintenance
AI-powered analysis identifies potential issues days or weeks before failure, reducing emergency repairs by 25-30%.
📱 Mobile Access
Check your water heater status from anywhere using your smartphone or computer.
Technology Partners:
We use industry-leading sensors from Aquanta and UbiBot (retail value $60-$149, included free in Year 1 of Elite plan). All data is transmitted securely to your private customer portal hosted on our site—no separate app required.
Light Commercial Services
We provide maintenance plans for small apartment buildings, offices, and light commercial properties with residential-style water heaters.
Commercial Plan Features:
- Multi-Unit Coverage: Service plans for properties with 2-10 units.
- Priority Response: Same-day emergency service for commercial clients.
- Tenant Satisfaction: Prevent complaints and maintain reliable hot water for residents.
- Compliance Documentation: Detailed service records for property management and insurance.
- Volume Pricing: 20% premium over residential rates (e.g., 4-unit building: $191/year Valley, $227/year Charlottesville).
Request a Commercial Quote
Contact us for custom pricing on larger properties or specialized commercial water heating systems.
Get QuoteAdditional Services & Add-Ons
One-Time Services:
Emergency Descaling
$129-$249 (lower rates in Shenandoah Valley)
Intensive descaling for severely neglected units or hard water buildup.
Replacement Parts
10% member discount
Navien filters ($20-$50), anode rods, thermostats, and other OEM parts.
Full Replacement
$500-$3,000 (quote required)
Complete water heater replacement with member pricing and priority installation.
Emergency Repairs
10% member discount
Priority scheduling and discounted rates for all repair work.
Brands We Service
Tankless Water Heaters
- Navien (all models)
- Rinnai (all models)
- Rheem Tankless
- Bosch Tankless
Conventional Tank Heaters
- Rheem
- State
- Marathon
- A.O. Smith
- Bradford White
Ready to Protect Your Water Heater?
Choose the plan that's right for you and enjoy peace of mind year-round.